The SupportCandy Email Marketing Tools Integration is a premium add-on for the SupportCandy WordPress plugin. It is designed to bridge the gap between your customer support helpdesk and your marketing efforts by automatically syncing users with your email lists.
This is EXACTLY the same product as distributed by the developer. Sales Page
The primary goal of this add-on is to capture leads and support users during the ticket creation or registration process and add them to your marketing funnels.
Dual Capture Points: Users can be subscribed when they register as a new user or when they create a new ticket.
Opt-in Flexibility: You can choose to display the subscription checkbox on the Registration page, the “Create New Ticket” page, or both.
Automated Sync: Once configured, the plugin handles the API communication between your WordPress site and your chosen marketing platform.
The add-on currently supports three major email marketing service providers:
Mailchimp: Connect via API to sync users to specific audiences and groups.
GetResponse: Integrate with your existing campaigns and lists.
Brevo (formerly SendinBlue): Sync subscribers directly to your contact lists.
| Feature | Details |
| Audience/List Selection | Choose specific lists or groups for each integrated tool. |
| Subscriber Tags | Add custom tags to new subscribers for better segmentation and personalization. |
| Custom Field Mapping | Map SupportCandy ticket/user fields to your email marketing tool’s custom attributes. |
| Multilingual Support | Fully compatible with translation plugins like WPML or Polylang. |
| API Integration | Uses official REST APIs for secure and reliable data transfer. |
Base Plugin: Requires the free or pro version of SupportCandy installed on WordPress.
API Keys: You must have an active account and API key from Mailchimp, GetResponse, or Brevo.
PHP Version: Typically requires PHP 7.4 or higher (standard for modern WordPress plugins).
